Refund Policy

Last updated: 2026-08

We want you to be satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on subscription payments made through BulkPicConv ( www.bulkpicconv.com ).

1. Refund Eligibility

You may request a full refund within 7 days of your initial subscription payment, provided that:

  • The subscription was purchased directly through our website
  • You have not violated our Terms of Service
  • The refund request is made within the 7-day eligibility window
  • You have not engaged in fraudulent activity or chargeback abuse

2. Subscription Plans

Our subscription plans (Monthly, Quarterly, and Yearly) are eligible for refund within the 7-day window mentioned above. After the 7-day window, subscriptions are non-refundable. You may cancel your subscription at any time to prevent future charges.

3. How to Request a Refund

To request a refund, please email us at:

sz_liaohaimei@163.com

Please include the following information in your refund request:

  • Your registered email address
  • The transaction ID or order number
  • The date of purchase
  • A brief reason for the refund request

4. Processing Time

Approved refunds will be processed back to the original payment method within 5–10 business days. The exact timing depends on your payment provider (Stripe or PayPal) and your bank.

5. License Revocation

Upon issuance of a refund, your Pro license will be immediately revoked. You will lose access to Pro features including AVIF conversion, unlimited batch processing, and ZIP downloads.

6. Non-Refundable Cases

The following are not eligible for refunds:

  • Requests made after the 7-day eligibility window
  • Subscriptions canceled after the billing date (the current period remains active until expiry)
  • Refunds for violations of the Terms of Service
  • Duplicate or fraudulent refund requests

7. Cancellation vs. Refund

Canceling your subscription stops future charges but does not automatically trigger a refund for the current billing period. If you cancel within the 7-day window, you may still request a refund as described above.

8. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or card issuer. We are committed to resolving disputes fairly and promptly. Unauthorized chargebacks may result in account suspension.

9. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact

For any questions about refunds, please contact us at sz_liaohaimei@163.com .